Refund Policy for Audiomate

Introduction

At Audiomate, we strive to provide the best possible experience with our audio editing software. However, if you are not entirely satisfied with your subscription, we are here to help. This Refund Policy outlines the conditions under which refunds will be provided.

Eligibility for Refunds

To be eligible for a refund, you must meet the following conditions:

• Subscription within 30 days: You must request a refund within 30 days of your initial subscription purchase date.
• Original Subscription: Only the original subscriber is eligible for a refund. If you received the subscription as a gift, you are not eligible for a refund.
• Proof of Subscription: You must provide a valid proof of subscription, such as an order number, receipt, or confirmation email.

Non-Refundable Circumstances

Refunds will not be issued under the following circumstances:

• Trial Period: If you have used our free trial period and decided to purchase the subscription afterwards, refunds will not be granted.
• Renewed Subscriptions: Renewal fees for ongoing subscriptions are non-refundable.
• Downloaded Software: Once any software or content has been downloaded or activated, it is not eligible for a refund.
• Third-Party Purchases: Subscriptions made through a third-party vendor or retailer are subject to the vendor's or retailer's refund policy and are not eligible for a refund from Audiomate.

Monthly Subscription Cancellations

If you choose to cancel your monthly subscription, the following terms apply:

• Full Month Payment: You will be charged for the full month in which you cancel your subscription.
• Service Continuation: Your subscription will remain active until the end of the current billing cycle. You will not receive a prorated refund for the remaining days in the billing cycle.

How to Request a Refund

To request a refund, please follow these steps:

• Contact Us: Email our support team at hello@audiomate.studio with your refund request. Include your order number, proof of subscription, and the reason for your request.
• Review Process: Our team will review your request and determine if it meets our refund policy criteria. We may ask for additional information to process your request.
• Approval: If your request is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

Contact Us

If you have any questions about our Refund Policy, please contact us:

• Email: hello@audiomate.studio